GSA Planning to End Its HR Shared Services
An interesting article by Jason Miller from Federal News Radio, http://www.federalnewsradio.com/145/3451148/GSA-plans-to-stop-providing-HR-shared-services. GSA provides HR services to 40 agencies, per the article, covering approximately 30,000 employees, of which 18,000 are GSA employees.
Private companies have, in some cases, outsourced capabilities that were not ‘core’ to their value-add in the marketplace. They do so because it allows their management to focus on their core mission and, hopefully, allows that capability to be provided for lower cost. The term often used for the provider is “shared-service” since multiple organizations are sharing the costs and infrastructure of the provider.
The Federal Government has gone through a number of iterations of shared-services provisioning, ending up with small numbers of government agencies and departments providing shared capabilities in a number of areas, including as this article discusses, HR.
The GSA Administrator, Dan Tangherlini, decided to have GSA focus on its core missions and thus get out of the HR shared services ‘business’.