The kickoff to this years Management of Change conference here in Philadelphia was the Presentation of the Honorable John J. Franke Award and then a presentation after dinner by Dan Heath, who wrote Switch: How to Change Things When Change is Hard.

This years winner of the Franke Award was recently retired from Government service Jim Williams. Independent of his obsessive Red Sox fandom (is there any other kind of Red Sox fandom come to think of it?), Jim is one of the wonderful people. Jim has represented the best qualities of Government service at least to me. He has been consummate professional, dedicated to achieving the highest possible results, and at the same time a good partner to work with for the private community that supports Federal programs.Management of Change Conference, Dan Heath Author of Switch