In order to talk about Information Technology 3.0, it is necessary to explain what I mean by Information Technologies 1.0 and 2.0.
The first generation of Information Technology focused on replacing what was already in place by something more efficient and faster, but substantially the same in function. Thus computers initially, even though the beginnings of personnel computers effectively faster typewriters (word processing), faster calculators (spreadsheets) and bigger file cabinets (disk storage). The functions that were automated were in large part functions that were accomplished from combinations of those three things. While the result often, but not always, were improvements in the efficiency of performance of functions like payroll or accounting statements, and while the role of staff often were impacted by those changes, in general the new version of the functions looked a lot like the old version.
The Beginnings of Information Technology 3.0